Terms and conditions

for the rental of a holiday accommodation
Holiday Accommodation / Landlord
White House Mochlos E.E.

The following general terms and conditions apply to the use of the above-mentioned holiday accommodation:

1. Scope

These general terms and conditions apply to the rental of the holiday accommodation for lodging purposes as well as to all additional services provided by the landlord to the guest.

2. Booking

The booking of the holiday accommodation is finalized upon receipt of the booking confirmation, which is sent to the guest following the online booking. Upon receiving the booking confirmation, the booking becomes legally binding. By making a booking, the guest also accepts these general terms and conditions as well as the house rules, which were made available to them in advance.

3. Stay

The holiday accommodation, including its inventory and all associated facilities, must be treated with care by the guest. The guest must also ensure that when leaving the accommodation, windows are closed, lights are turned off, and air conditioning units are switched off.

The use of the holiday accommodation is restricted to the guests specified at the time of booking. If more people than agreed use the accommodation, an additional fee of €5 per person will be charged. Subletting or transferring the holiday accommodation to third parties is not permitted.

During the stay, the house rules provided to the guest must be observed. In the event of violations of the terms and conditions or house rules, the landlord has the right to immediately and without notice terminate the rental agreement. The guest has no legal claim to a partial refund or compensation.

4. Payment

The guest is obliged to pay the prices set by the landlord for the rental of the holiday accommodation and any additional services used. A deposit of 30% of the total amount is due within 15 days of receiving the invoice. The remaining amount must be paid no later than 7 days before arrival. Both payments must be transferred to the landlord’s account. For last-minute bookings, the full amount must be paid within 1-2 days after booking confirmation. In the event of late payment, the guest will receive a payment reminder.

5. Cancellation

The guest does not have the right to cancel free of charge. In the event of a cancellation, the guest is required to pay a portion of the agreed price as compensation. The compensation amount is determined as follows:
• Cancellation up to 30 days before rental start: 30% of the rental price
• Cancellation between 29 and 15 days before rental start: 50% of the rental price
• Cancellation 14 days or less before rental start: 100% of the rental price

Cancellations must be made in writing.

If the rental period is not fully utilized, the full rental price for the agreed period must still be paid.
The landlord reserves the right to cancel the booking without providing reasons up to 60 days before arrival. In such a case, any payments already made will be refunded in full. The contract may also be canceled at a later date in the case of force majeure or other unforeseen circumstances that make the stay impossible. In such a case, liability is limited to the refund of the rental price. In the event of a justified cancellation, the guest has no claim to compensation. The landlord is also not liable for travel or hotel costs. Guests are advised to take out travel cancellation insurance.

6. Liability

The landlord is liable within the scope of due diligence for the proper provision of the rental property. Liability for any failures or disruptions in water or electricity supply, as well as events and consequences caused by force majeure, is excluded. The landlord is also not liable for the loss or theft of items in the house or on the property.

The guest is liable for any damage caused by willful misconduct or gross negligence. Arrival and departure are the sole responsibility and liability of the guest. If the accommodation keys are lost, a fee of €15 will be charged.

7. Written Form

Changes and additions to these general terms and conditions must be made in written form. This also applies to modifications of this written form requirement. No verbal agreements have been made.

8. Severability Clause

Should any provision of these general terms and conditions be or become invalid or unenforceable, the validity of the remaining provisions shall not be affected. In place of the invalid or unenforceable provision, a valid and enforceable provision shall apply that comes as close as possible to the economic purpose intended by the parties with the invalid or unenforceable provision.